Who to contact?

Different departments
Written by Jerome
Updated 4 months ago
Customer support
  1. Having trouble completing your application
  2. Debited amount and manual payment made
  3. Change of banking information

support@lendplus.co.za or 0718685388

Collections
  1. For late payments
  2. Payment arrangements
  3. Overdue and would like to extend your loan
  4. Overdue and paid via EFT

Please contact Collections – collection@lendplus.co.za or 0718685904

Debt Review
  1. For proposals - SLA 10 days
  2. COB - SLA 5 days

Review proposals and proposal acceptance please emailproposals@lendplus.co.za

Certificate of balance requests - cob@lendplus.co.za

Debt Review refund requests - drrefunds@lendplus.co.za

Reckless lending matter - recklesslending@lendplus.co.za

Contact number - 0822078330

Verifications 
  1. Sending your latest 3 months bank statements
  2. Other requests from our verification team (payslips, employment confirmation)

Please mail our Risk team or upload via the below link

  1. documents@lendplus.co.za
  2. Press the link to upload your bank statements Upload link
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